Statement of Purpose
Date of Next Review: November 2015
Homecroft Surgery is a partnership of:
Dr EMF Sharp MRCGP (Senior Partner)
Dr MR Whiteley MRCGP (Registered Manager)
The name, address and contact details of the registered provider are as follows:
Aims and Objectives:
Homecroft Surgery aims to provide high quality general medical services to its patients in a manner which is safe, effective, caring, responsive to people’s needs and well-led. In doing so we aim to:
Recognise the diversity, values and human rights of people who use services.
Uphold and maintain the privacy, dignity and independence of people who use services.
Put people who use services at the centre of their care, treatment and support by enabling them to make decisions.
Provide information that supports people who use services, or others acting on their behalf, to make decisions about their care, treatment and support.
Support people who use services, or others acting on their behalf, to understand the care, treatment and support provided.
Enable people who use services to care for themselves where this is possible.
Encourage and enable people who use services to be involved in how the service is run.
Encourage and enable people who use services to be an active part of their community in appropriate settings.
Have systems in place to gain and review consent from people who use services, and act on them.
Reduce the risk of people receiving unsafe or inappropriate care treatment and support by:
- Assessing the needs of people who use services
- Planning and delivering care, treatment and support so that people are safe, their welfare is protected and their needs are met
- Taking account of published research and guidance
- Making reasonable adjustments to reflect people’s needs, values and diversity
- Having arrangements for dealing with foreseeable emergencies
Take action to identify and prevent abuse from happening in a service
Respond appropriately when it is suspected that abuse has occurred or is at risk of occurring.
Ensure that Government and local guidance about safeguarding people from abuse is accessible to all staff and put into practice.
Make sure that the use of restraint is always appropriate, reasonable, proportionate and justifiable to that individual.
Only use de-escalation or restraint in a way that respects dignity and protects human rights, and where possible respects the preferences of people who use services.
Understand how diversity, beliefs and values of people who use services may influence the identification, prevention and response to safeguarding concerns.
Protect others from the negative effect of any behaviour by people who use services.
Have due regard to cleanliness and infection control giving cognisance to the Code of Practice for Health and Adult Social Care on the Prevention and Control of infections and related guidance.
Handle medicines safely, securely and appropriately.
Ensure that medicines are prescribed and given by people safely.
Follow published guidance about how to use medicines safely.
Make sure that people who use services, staff and others know they are protected against the risks of unsafe or unsuitable premises by:
The design and layout of the premises being suitable for carrying out the regulated activity
Appropriate measures being in place to ensure the security of the premises
The premises and any grounds being adequately maintained
Compliance with any legal requirements relating to the premises
Taking account of any relevant design, technical and operational standards and manage all risks in relation to the premises.
Make sure that equipment:
Is suitable for its purpose
Is properly maintained
Is used correctly and safely in line with manufacturers’ instructions
Is as comfortable as it can practically be made
Follow published guidance about how to use medical devices safely.
Cooperate with others involved in the care, treatment and support of a person who uses services when the provider responsibility is shared or transferred to one or more services, individuals, teams or agencies.
Share information in a confidential manner with all relevant services, individuals, teams or agencies to enable the care, treatment and support needs of people who use services to be met.
Work with other services, individuals, teams or agencies to respond to emergency situations.
Support people who use services to access other health and social care services they need.
Have effective recruitment and selection procedures in place.
Carry out relevant checks when they employ staff.
Ensure that staff are registered with the relevant professional regular or professional body where necessary and are allowed to work by that body.
Refer staff who are thought to be no longer fit to work in health and adult social care, and meet the requirement for referral, to the appropriate bodies.
Make sure that there are sufficient staff with the right knowledge, experience, qualifications and skills to support people.
Ensure that staff are properly supported to provide care and treatment to people who use services.
Ensure that staff are properly trained, supervised and appraised.
Enable staff to acquire further skills and qualifications that are relevant to the work they undertake.
Monitor the quality of service that people receive.
Identify, monitor and manage risks to people who use, work in or visit the service.
Get professional advice about how to run the service safely, where they do not have the knowledge themselves.
Take account of:
- Comments and complaints
- Investigations into poor practice
- Records held by the service
- Advice from and reports by the Care Quality Commission
Improve the service by learning from adverse events, incidents, errors and near misses that happen, the outcome from comments and complaints and the advice of other expert bodies where this information shows the service is not fully compliant.
Have systems in place to deal with comments and complaints, including providing people who use services with information about that system.
Support people who use services or others acting on their behalf to make comments and complaints.
Consider fully, respond appropriately and resolve, where possible, any comments and complaints.
Keep accurate personalised care, treatment and support records secure and confidential for each person who uses the service.
Keep those records for the correct amount of time.
Keep any other records the Care Quality Commission asks them to in relation to the management of the regulated activity.
Store records in a secure, accessible way that allows them to be located quickly.
Securely destroy records taking into account any relevant retention schedules.
Homecroft Surgery provides GP services in relation to the following regulated activities:
- Surgical procedures at Homecroft Surgery
- Treatment of disease, disorder or injury at Homecroft Surgery
- Maternity and midwifery services at Homecroft Surgery
- Family planning at Homecroft Surgery
- Diagnostic and screening procedures at Homecroft Surgery
The service user bands at this location are: