Patients of Phoenix Surgery
We are very sorry to hear Phoenix Surgery has to close at the end of this year. Like all other practices in this area we are accepting registrations for new patients and will continue to do so during this difficult transition period for patients of Phoenix Surgery.
There is no need to register urgently, we will remain open to new registrations right through to the end of this year and beyond so please don’t worry that you’ll be at the back of a queue if you wait a while as that won’t be the case.
All patients will receive a letter from NHS England explaining their options in August. It would be better for all patients to continue to have their usual reviews as planned at Phoenix and start their registration with us when they have a full month’s supply of any repeat medication or are not in immediate need for clinical review. This means we can have time to receive your medical records and you have time to book an advance appointment if you need one. Patients can stay with Phoenix right up to the end of the year and commence their new registration at their chosen practice as late as mid-December if they wish. By picking the best time for you, based on your individual care needs, will aid the transition of your care and enable us to provide a good quality service to you when you join us.
Registration forms can be downloaded under the 'new patients' section of this website. Alternatively registration packs can be collected from our reception desks at Pool, Homecroft or Trevithick from 22nd August.